First and foremost, we are your Technical Advocate. That means that even if there is something we cannot do, we will advocate on your behalf and work with whomever it takes to get the job done for you. We know that dealing with support staff (including us, of course) is premised on the idea that a problem has occurred and needs fixing. We aim to be efficient in the use of not only your time but ours, and to take the often confusing mess of support calls out of the picture for you.
More than just being your Technical Advocates, we also provide a large number of services to our clients. General computer assistance is a major part of what we do.This includes all brands of Windows PCs and laptops as well as peripherals and software. Additionally, we support server installations. And of course, we can provide input on purchasing decisions and are Dell resellers, so we can usually get you a good deal on hardware. We also support Macs too!
In addition to supporting computers, we also maintain your network, including firewalls, VPN access, wireless networks and even down to the physical connectivity. We can provide your employees the ability to work from home or anywhere on the road and can help keep your systems safe from malware, trojans and viruses.
Speaking of networks, we offer remote assistance as well! If a problem is suitable for remote assistance, instead of waiting for a technician to arrive and fix the problem, many times we can log into the problem machine and fix things up quickly. This saves you time and money!
If you’re looking for an advanced phone system, we can help. Our extensive expertise in telephony and VOIP (Voice Over IP) means we can get you set up with a modern efficient telephone system in short order. There are many options available and we’re more than happy to discuss them with you to help you decide what’s best for your company.
Think you might need some special software built? We also have a great deal of experience in developing software for many platforms and many industries. We’ve developed for Manufacturing, Oil & Gas, Networking, Business Management, Medical Industry, even Games! We can provide web applications, Windows applications, OS X and iPhone/iPad applications. You might be surprised to realize how a bit of custom software can help make your business run like a top.
Is there something else you’re wondering about? Chances are good we can help. Why don’t you email us at firstname.lastname@example.org or call at (281)236-8239 and ask us?